FAQ

Frequently Asked Questions

How do I remove a listing?

Simply send us an email and we will contact the business owner to validate the request.
A listing usually takes about 24 hours to be updated or deleted.

How do I update a listing?

Use the Get Listed form to submit a new listing.
Only fill out the answers that require updating and skip the questions that you do not wish to update.
Once we receive the listing we automatically search for any duplicates or spam.
If we are able to auto-verify the information is accurate then it will be published within 24 hours.
If we are unable to auto-verify the information, we will need to get in contact with the owner of the business to confirm the changes to preserve accuracy.
If you submitted the request and you are not the business owner, be sure to give them a heads up and let them know we will be contacting them soon to avoid delays in updating their business listing.

How will I know my verification request was received or completed?

You will receive an automated email confirming receipt of your request.
The automated email will include all of your answers.
After we contact the owner of the business and being or finish our verification process we will email the owner and the person who submitted the verification request.
Most verfications take up to 1 week to complete. Sometimes it may take longer if we are unable to get in touch with the owner of the business.

How can I cancel my verification request?

Simply us an email within 24 hours of submitting your verification request to qualify for a refund.
If the verification research has already begin, we will not be able to provide you with a refund.

Can I phone in my requests instead?

To ensure the accuracy of our webmaster directory website, and to avoid mistakes, we do not take phone orders.
The only phone calls we make are to verify information, but then we recap any changes or requests via email to have a paper trail of confirmation.